Verizon recently began
taking away its customers’ loyalty discounts, leading many to
switch carriers. The company seems to be rolling it back, and has just
announced a new loyalty discount. But, on top of that, the old trick for getting a discount on
Verizon is still working as well. For now, at least.A while back,
Verizon users found out that there were multiple ways to get the carrier to gift you a discount. The most reliable method seemed to be to request a transfer out PIN. In an effort to keep you around a little while longer, the company would offer you a loyalty discount. Apparently, this method is still
working for now.
The thing is, many of
Verizon’s customers were only sticking around because of their discounts. A lot of people would say that the carrier didn’t have good coverage in their area, or that the customer support was unsatisfactory, but the cheap monthly bills were good enough to stay.
Prior to disabling loyalty discounts,
Verizon was throwing them around like candy in a desperate attempt at customer retention. There was a point where the carrier’s actions seemed almost nonsensical, and it seemed that
Verizon had a pricing crisis.
Now, it appears that
Verizon miscalculated how many of its users would stick around after losing their discounts.
If you now request a port out PIN, you will likely be offered another loyalty discount, though at this point they should really call them retention discounts instead. This discount can be as high as $20 a month, and may even be more depending on your plan. During
Verizon’s aforementioned pricing crisis, some customers were even getting $40 discounts.You won’t even have to talk to a customer service representative if you don’t feel like it: the discount can be claimed from within the app. Thankfully, the app isn’t being made mandatory for everything just yet, unlike what
T-Mobile is
doing with T-Life.If you’ve been thinking about leaving
Verizon, this might be your sign to stay put. Request a transfer out PIN, and see if you get a new loyalty discount. If you do, awesome! However, if you don’t, well…you were leaving anyway.
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